Health & Safety

One of our highest priorities is the health, safety, and security of our guests, team members, and business partners. COVID-19 has fundamentally changed the way we live, and we are adjusting our daily operations to fit within the new normal. In response to this, we have reviewed our existing health and safety processes and developed a new safety protocol.

OUR PROCEDURES: 

• All members of staff have been fully trained in the key preventive actions and the new procedures implemented in order to ensure your safety.

• Widespread use of signs reminding everyone of the key preventive actions to adopt.

• We require the use of face coverings in indoor public spaces. *For those children under the age of two or anyone who has trouble breathing, is unconscious, incapacitated, or otherwise unable to remove the mask without assistance, face masks are not mandated 

• Respect of physical social distancing.

• Provision of hand sanitizer in all publicly-accessible areas.

• Strict protocol of disinfecting rooms, air purification, and increased frequency of cleaning and disinfecting of all public spaces using certified products and equipment.

• Restaurant service with a selection of local and seasonal products, in compliance with standards in force and social distancing rules.

• Personalisation of procedures, adaptable to individual requirements.

Last but not least, we would like to remind you that it is everyone's responsibility to comply with the Hungarian government's recommendations for limiting the spread of the virus and preserving public health.

We are counting on you to support our efforts as together we are stronger.